Generally, my dedicated account kept me east of Texas but as you know I am from California. One of the reasons I wanted to enter trucking was so that I could run all 48 states because I have friends and family everywhere. In late May, I got a load assignment from Ohio to Porterville, California and I was thrilled because my oldest Grandson Mason lives with his Dad in Porterville. I have been unable to my family for 4 or 5 years.
I was able to visit Mason at his school for lunchtime and go to his little league practice. You should have seen the smile on his face when I showed him the truck. He was so excited and he saw I had his picture in my bunk.
A load to central California generally means heading south to get a load back east again. This was perfect so I could see my Mother, Step-Father and Niece. They did not know of the events in my student trucker story until after it was publicized.
I was only able to visit long enough to have dinner because I got a load out of Torrance, California that went all the way to Delaware. It sure was nice to see them again.
My load had a stopover in Chattanooga, Tennessee and I was told Truck 11438 had been sold; I had to come in to our home terminal to move into another truck. It was time and I knew it was coming because many others on our dedicated fleet had to do the same. My truck had about 550,000 miles on it and it ran like a champ. I had minimal problems with it but I knew it was time for it to be cycled out of service.
It was bittersweet for me on that last run because there have been so many memories on twitter of people who have come to meet me & the projects launched from inside that truck. All those provocative tweets that were lobbed from my bunk using only my Palm Treo PDA that reached worldwide to spread my story and conduct my social media experiment.
When I received the number of the truck I was supposed to move into I was puzzled, it was not but 300 numbers different than mine, which meant it was old also and should also be up for sale soon.
Switching trucks does not mean getting a new truck and many of the other drivers were complaining they were being assigned trucks that had multiple mechanical problems which was delaying them from leaving out to roll again. We do not get paid to move our stuff from truck to truck and we do not get paid to sit and wait for repairs. Some drivers had been there already a week with no pay, yet our terminal had new trucks everywhere.
From what I understand, trucking carriers will bring new trucks to sit on the property to make it seem like they have no drivers and this makes students get excited that they might get one of those brand new trucks. It is a gimmick and according to Allen Smith on “Ask the Trucker” they often do not have to make payments on them until they are in service. So they are actually just using them as lures.
I could barely find room to park my bobtail there were so many new trucks out on our property when I arrived. When I checked out the truck I was assigned I saw it had 100,000 miles MORE than my truck. That meant it would be sold probably in the next go-round and I would be moving once again with no pay.
The interior was brand spankin new, the passenger side was brand spankin new, the back of the cab, all new metal, and the driver’s side old. On the Qualcomm was a message from the former driver that had not been erased, this is what it said: “Steering really starting to pull right on this truck. Did not want to deal with this Sunday evening traffic through mountains with this truck in shape it’s in. Getting ready to head out”, the driver signed his name and the message was dated.
That was the last message on the Qualcomm and this truck had obviously been pulled from a ditch, no way to know what happened to the driver. I pulled the hood open to see many of the parts I have taken my truck in for that were repeat offenders in other trucks had not been replaced. According to my dispatcher this truck had been inspected and was road ready but the tires had gouges, the horn did not work and there were a number of other items I wrote up to send this truck back to the shop.
There were no guarantees that whatever caused this truck to end up in a major accident was resolved. I adamantly refused to accept it. Poor equipment ends lives and as company drivers we are held responsible for equipment yet we have little say in repairs we feel are necessary.
Take the case of Daren Baird a female trucker who had 40 years accident free yet in a Tennessee rainstorm her truck crashed, ending her life. The trailer which usually hauled U.S. Mail was empty at the time and she was on her way to the terminal to begin her day. Daren Baird who appeared on the Today Show with host Meredith Viera may have been the victim of faulty equipment according to others who worked at the same company. I have included the clip here when the crash was reported.
The Tennessee company that Daren Baird worked for had a history of operating unsafe equipment according to another former driver for the company. The Department of Transportation rating for this company was a very high 92 with 100 being the worst. According to sources, this company now has new DOT numbers which would in effect give it a clean slate. You can read more about this tragedy and comments from other drivers with news stories included about equipment failures from this company in the following link.
There are new regulations coming to the trucking industry called CSA 2010 but unfortunately they have not been perfectly thought out with regards to willful negligence on behalf of carriers. Most people think of truck drivers as being Owner-Operators but this is not true. Many truck drivers are employees who have to argue for repairs on their trucks even though most of our bosses never take the time nor even know how to inspect one themselves.
My dispatcher at least has been man enough to admit he has never inspected a trailer or truck and would not know where to start. He was not happy that I refused the truck assignment but he told me he would assign me another. I didn’t want to make him unhappy but I did not feel comfortable gambling my life on a truck that made me feel very uncertain of its overall safety.
The second truck option I was assigned had also been in a serious accident and was not even on the property. It had been assigned to my girlfriend Deborah who had taken it to Detroit Diesel for major repairs and it would not be fixed for several days. She had already lost many days of work with this truck babysitting it.
I agreed to wait for the second truck because I knew my girlfriend had inspected it with a fine tooth comb and persistently oversaw the many repairs it was receiving. She had been going to check on its progress and was monitoring which parts were being replaced.
My dispatcher issued me an advance to get a room to wait for the truck. It was too hot for Karma & I to sit and we are not supposed to idle. My stuff was half packed and it was a disaster to move around. The off property mechanics told me the truck would definitely not be ready for a couple days because they were awaiting a part to be delivered. I made the best of it and packed up our bags to go stay at a motel close by our terminal.
I f you have read my student trucker story you will remember a part where I had to get off of the truck from my first co-driver who was a supposed to be a temporary after he became violent and I was shaking so hard I could not shift. He had been badgering me about my sex life trying to find out why I was not interested in him. In his final tantrum he declared I must be a racist because I was not responding to his come on. He proceeded to try to persuade me that he would never force me to have sex with him.
I was fresh out of a very poor training experience and had very little skills to drive on my own. I had no money and no one to call for help. This guy had flirted his way into the trainer’s program with “MS” just before we had left our terminal despite his admission that his own dispatcher told him he had an attitude problem and should not become a trainer.
Shortly after I was on the truck alone with him he confessed he was only becoming a trainer to “Git a Female on the truck” and proceeded to badger me relentlessly until it reached the breaking point.
I was stunned when I finally got off the truck and I did not know who to call. This was not covered in orientation and it was after hours. Thankfully, the terminal manager gave me a number to call that I was not made aware of previously that was for emergencies. It was called the “Incident Reponse Center” and they helped me over the phone to get a room so I could get off the truck and away from that guy.
Unfortunately, on Monday morning when it was time to pay for the room again no one at my company was answering my calls. I kept being told to call “MS” but she was not returning my messages. I ended up being asked to move out of the room and sit in the lobby with all my stuff.
The lady at the front desk was extremely rude to me and went on and on about my company’s reputation and how they did this all this time. I am formerly of the hospitality industry so I was not amused to see this front desk clerk rant and rave about the company I work for while I sat in the lobby with all of my belongings around me.
At that time, I was new to Covenant Transport and like most students I wanted to give the benefit of the doubt that this was an isolated incident.
I called and called that day trying to find someone to put money on my card so I could go back in my room. I will admit I was also traumatized from the incident with the other driver. I just wanted to be alone while I waited for another truck to come pick me up.
Most times I could reach no one or got disconnected. If I was able to reach someone, they just transferred me to another dead end where I was disconnected or got the Voice mail of “MS”.
Sitting in that motel lobby listening to the lady go on and on about Covenant Transport while being on hold trying to reach someone to pay for the room as I was told to do was more than frustrating, then a guy with an accent answered the phone. I explained to him the situation and within minutes I had money on my card and was back in my room.
All the excuses and run around about what proper channels I had to follow to get my room paid for and BOOM! One dispatcher who decided to go the extra mile handled in a few seconds. He was not my dispatcher and I have never met him in person but I will always remember his name.
That was over two years ago and I have had few instances where I needed a motel room since then. I won’t recap it all but my point is that we have issues on the road and we are without home & wheels and we rely on our in-house support.
In a low paying company like mine, it’s true we live check to check. Because I had two very long trips with good miles I had no trip packs in the system, they had not been dropped so I was not getting a paycheck the week I came in to swap trucks.
I was also not eligible for an advance because I was no longer under a load. They had taken my Delaware load because it needed to be delivered before the repairs would be completed for the truck. This is trucking, fly by night trying to manage life and work in a manner most people could not tolerate.
At least I had a direct number now to my dispatcher and he usually answered the phone so I did not foresee a problem calling to get more money on my card to pay for the room another night, except I was wrong.
A communication breakdown on when the repairs would be complete and one person in a meeting was all it took to derail my day. For whatever reason, no one could give authorization to pay for my room so here I was again being asked to sit in the lobby and wait for my company to pay.
I began calling as soon as the 9-5 staff had come to work that day but here it was past check out time and no one was available to handle the transaction. In a company the size of mine this seems to be absolutely unimaginable!
Having drivers in motels across the country for various reasons in a fleet our size should be a daily occurrence so making sure everyone has money to pay for their rooms before checkout… Come on, … what’s the problem? I mean, checkout time is the same time all over the world so it’s not a big mystery that this should be a first thing in the morning priority for whoever is in charge of authorizing it.
On this occasion, the lady at the front desk was polite and even spoke to my dispatcher to let him know that my stuff had to stay in the room but I had to come and sit in the lobby with @TruckinDogKarma until someone from Covenant Transport paid for the room.
I set up my laptop at a breakfast table and sat with Karma waiting. It was already lunchtime so I had hoped they would call soon but you never know. I decided to get up and walk down the driveway of the motel. Maybe my dispatcher could find someone else to help issue the funds?
I walked down the steep driveway of the motel and slipped. There was runoff water on the driveway from a backed up drain and it had accumulated algae. My knee went straight down into the blacktop and I saw something sticking out, it was my kneecap.
In a few seconds my life had changed again. A man saw me fall and called 911, I screamed so loud Karma ran back to the office with her tail between her legs. I think she went to get help and it worked! She was returned to me by several people who brought me ice until the Ambulance arrived. I remember seeing Karma standing there perfectly still, she looked so scared and she never has her tail like that.
I called my dispatcher and told him I fell and I would be going in the ambulance to the hospital; I needed help with the dog. He said he would send someone but in just a few minutes he arrived himself and took Karma.
My kneecap broke in half and the bottom half broke into 9 pieces. I went to a trauma center and had surgery the next day. By a stroke of luck my girlfriends were in town for truck repairs at the same time. In over 2 years at Covenant Transport we have never all been in at the same time and Thanks God for them!
Deborah paid for the motel room, got my laptop from the lobby and put Karma back in the room where she stayed until they moved her to our company motel across the street.
Deborah helped me home from the hospital and my other friend Darlene helped me gather my stuff from truck 11438 after my surgery with a few other friends who were so nice to come help me and in the rain too!
Some very nice people from twitter drove up from Georgia drove up to get Karma and kept her for two weeks after my surgery because I could barely move around on my own. (Thanks to The Johnsons from Twitter)
After I was out of the hospital I stayed in our company motel which is quite shabby but I had no choice. Now I am recuperating in Florida and I am on a new adventure with workman’s comp and trying to get to my physical therapy on the city bus in a leg brace.
In my next post I will talk about my experience with workman’s compensation. When truck drivers are injured far from home they are reliant on their companies to help them get home with their belongings, pets and they are generally in a great deal of pain.
I plan to share with you how the supply chain works when the freight is the driver.